Privacy Policy
Last Updated August 14, 2026
INTRODUCTION
Cambrian Orthodontics (“we,” “us,” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cambrianortho.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
Privacy Notice – SMS Communication Compliance
Data Collection and Use
Cambrian Orthodontics may collect personal information, including your name, email address, and phone number, when you provide it to us through our website, in-office forms, or other communication channels. If you provide your mobile number, you consent to receive SMS messages from us regarding appointment reminders, treatment updates, promotions, and other relevant notifications.
Consent and Opt-In for SMS Messaging
By providing your mobile number, you expressly consent to receive text messages from Cambrian Orthodontics. These messages may include appointment confirmations, follow-ups, practice updates, and promotional offers. Message frequency may vary. Standard message and data rates may apply.
You can opt in to receive SMS messages through:
Completing an online or in-office registration form
Checking an opt-in box on our website or patient portal
Confirming via a double opt-in SMS verification message (if applicable)
How We Use Your Information
We use your phone number solely for the purpose of providing important updates related to your orthodontic care, appointment scheduling, and occasional promotional content. Your phone number will not be sold, rented, or shared with third parties for marketing purposes. However, we may share your number with trusted third-party service providers who assist in delivering SMS communications on our behalf. These providers are contractually required to protect your information and comply with all privacy regulations.
Opt-Out Policy
You can opt out of receiving SMS messages at any time by:
Replying “STOP” to any text message you receive from us
Contacting our office at (408)266-0424.
Updating your communication preferences in our patient portal (if applicable)
After opting out, you will no longer receive SMS messages from Cambrian Orthodontics, except for responses confirming your opt-out request.
Data Security
We take the security of your personal information seriously. We implement administrative, technical, and physical security measures to protect your phone number and other data from unauthorized access, disclosure, or misuse. Our SMS communications are conducted through compliant platforms that adhere to industry standards for data protection.
Data Retention and Deletion
We retain your contact information for as long as necessary to provide services to you. If you wish to have your mobile number removed from our database, please contact us at hello@cambrianortho.com. We will process deletion requests in accordance with applicable regulations.
Changes to This Policy
Cambrian Orthodontics reserves the right to modify this Privacy Notice at any time. Updates will be posted on our website, and we encourage you to review this policy periodically.
We will alert you to any changes by updating the “Last Updated” date of this Privacy Policy. Changes or modifications will be effective immediately upon posting. You waive the right to receive specific notice of each change.
By continuing to use the Site after changes are posted, you acknowledge and accept the updated Privacy Policy.
COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways, including:
Personal Data
Personally identifiable information, such as your name, mailing address, email address, and phone number, as well as demographic information like your age, gender, hometown, and interests, that you voluntarily give to us when you use the Site.
Derivative Data
Information our servers automatically collect, such as your IP address, browser type, operating system, access times, and referring pages.
Mobile Device Data
Device and location information if you access the Site via a mobile device.
Third-Party Data
Information from third parties if you connect your account or interactions through a third party and allow us access.
USE OF YOUR INFORMATION
We may use your information to:
Communicate with you about your appointments or treatment
Provide and manage orthodontic services
Respond to inquiries and support requests
Improve our website and services
Send newsletters, promotions, or updates (with your consent)
Comply with legal obligations
Perform other business operations as needed
DISCLOSURE OF YOUR INFORMATION
We may share your information in the following scenarios:
To Comply with Laws: When required by law, legal proceedings, or law enforcement.
With Third-Party Providers: Only those performing services on our behalf (e.g., email systems, payment processors, SMS platforms).
With Your Consent: For marketing or promotional efforts.
Online Postings: Any information voluntarily shared on the Site’s public features may be accessible to others.
For Advertising: Through the use of cookies and analytics tools (explained below).
COOKIES AND TRACKING TECHNOLOGIES
Cambrian Orthodontics may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit our website [www.cambrianortho.com], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”), to help customize the Site and improve your experience.
Cookies are small data files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
We use cookies to:
Understand how visitors navigate our site and what content is most useful.
Improve functionality and performance of the Site.
Enable certain features like form submissions, appointment requests, and patient logins.
Support advertising and retargeting efforts via third-party platforms (such as Google or Meta, if applicable).
By continuing to use our Site, you consent to our use of cookies as described in this Privacy Policy. Most browsers are set to accept cookies by default. You can remove or reject cookies through your browser settings, but doing so may affect the availability and functionality of the Site.
If we use cookies through third-party services (such as Google Analytics), these providers may also collect information about your use of this site and other websites over time, for analytics and targeted advertising purposes. These third parties are governed by their own privacy and cookie policies.
For more information on how we collect and use cookies, or to manage your cookie preferences, please contact us at hello@cambrianortho.com.
THIRD-PARTY WEBSITES
Our Site may contain links to external websites not operated by us. Once you leave our Site, this Privacy Policy no longer applies, and we are not responsible for the privacy practices of third parties.
SECURITY OF YOUR INFORMATION
We implement reasonable administrative, technical, and physical security measures to protect your information. However, no system is 100% secure, and transmission over the internet is never fully private.
OPTIONS REGARDING YOUR INFORMATION
If you no longer wish to receive marketing emails, you may:
Click “unsubscribe” in any email
Email us at hello@cambrianortho.com
Call us at (408)266-0424
To stop receiving SMS messages, reply “STOP” to any message or contact our office.
CONTACT US
If you have any questions or comments about this Privacy Policy, please contact us at:
Cambrian Orthodontics
3535 Ross Ave #107, San Jose, CA 95124
(408)266-0424
hello@cambrianortho.com